Your personal information is of the utmost value to us. Khelo Games never sells your data or shares it with third parties without your permission. This policy details what we collect, why we collect it, and how we keep it secure.
This Privacy Policy applies to all members who use the Khelo Games (khelogames.biz) website and mobile app. By continuing to use the platform, you agree to the terms of this policy.
Khelo Games takes the privacy of your personal information extremely seriously. We believe your data is your asset — and protecting that asset is our responsibility. This privacy policy clearly sets out:
Khelo Games adheres to international data protection standards and handles all data in a GDPR-compliant manner.
Khelo Games collects two types of data — information you provide directly, and information gathered automatically as you use the platform.
Information You Provide Directly:
| Data Type | Reason for Collection |
|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation |
| Mobile Number | Account communications & OTP verification |
| Email Address | Sending important notifications |
| Address / National ID | KYC Verification (for high-value withdrawals) |
| Payment Account Number | Deposit & Withdrawal Processing |
Automatically Collected Information:
Khelo Games only collects information that is strictly necessary — no unnecessary or excessive data is gathered.
Khelo Games uses your data solely for specific, legitimate purposes. Each use case is clearly outlined below:
Your information is never used for any purpose beyond those stated above.
Khelo Games uses cookies on its website and app. Cookies are small text files stored on your device that help improve your experience on the platform.
The types of cookies we use:
Cookies can be disabled from your browser settings, though doing so may affect certain platform features.
Khelo Games never sells your personal information under any circumstances. However, data may be shared in certain specific situations:
Outside of the above, Khelo Games never transfers your data to third parties. All our third-party partners are bound by strict confidentiality agreements.
Khelo Games retains your data only for as long as necessary — no longer. Retention periods vary depending on the type of data:
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial Transaction Records | 7 years for legal compliance |
| Customer support conversations | 2 years after resolution |
| Log Files & Session Data | 90 days |
| Marketing Consent Records | 3 years after consent withdrawal |
Once the retention period expires, data is securely deleted or anonymized.
Khelo Games gives you full control over your personal data. Your rights are outlined below:
Khelo Games strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect or store data from minors.
If a minor has accidentally created an account, a parent or the individual themselves can contact our support team to have the account immediately closed and all associated data permanently deleted.
Khelo Games uses cutting-edge technology and rigorous practices to protect your data. Our security layers include:
Never share your password with anyone. Always log out after using an unfamiliar device, and keep 2FA enabled.
Khelo Games may update this privacy policy when necessary. For any significant changes:
Continued use of the platform after any changes constitutes your acceptance of the updated policy.
For any privacy-related questions, requests, or complaints, please contact our Data Protection team:
We are committed to responding to any rights request within 30 days.
For urgent matters, chat with us in Bangla via Live Chat — anytime, any day.
Your data is protected by the latest technology and strict policies
FAQs for New Members
Now that you've read our Privacy Policy and seen how seriously we take your security, open a free account and enjoy a safe betting experience.