This FAQ page provides clear, detailed answers to the questions you're likely to have while using Khelo Games — useful for new members and seasoned players alike. If you can't find what you're looking for here, reach out via live chat or email and we'll get back to you within 24 hours.
Yes, absolutely. The Khelo Games website is built with a mobile-first design, so you can enjoy the full experience from any smartphone browser. You can log in, place bets, deposit, and withdraw — all without downloading an app.
Browsers that work best:
ChromeFirefoxSamsung BrowserSafari (iOS)
Browsers that work best:
ChromeFirefoxSamsung BrowserSafari (iOS)
Full Live Betting Available on browser too — with real-time odds updates.
Slots & Casino Games Runs smoothly in any browser — no extra plugins needed.
However Native App By downloading the app, you get push notifications, fingerprint login, and slightly faster loading speeds.
Want the App? Download Page Download the Android APK — completely free.
Once you log in to Khelo Games, your full betting and transaction history is right at your fingertips.
How to view your betting records:
Transaction History (Deposit/Withdrawal):
How to view your betting records:
Click the profile icon in the top right → "My Account" → "Bet History"
You can filter by date, sports category, and bet type (single/accumulator).
Full details for every bet — how much you staked, the odds, and the outcome — all in one place.
"My Wallet" → "Transaction History" — A complete record of all your deposits and withdrawals, including dates and amounts.
Records from the last 3 months are available directly. For older records, please contact support.
Khelo Games for Bangladeshi members 24 hours a day, 7 days a week provides support in Bengali.
Contact channels:
Contact channels:
Live Chat: Click the chat icon at the bottom-right of the website or app. You'll typically get a response within 3–5 minutes — it's the fastest way to reach us.
Email Support: support@khelogames.biz — For complex issues or document submissions, use email. Replies typically arrive within 24 hours.
FAQ Page: This page covers most common questions — check here before contacting support.
Tips
When contacting Live Chat, have your registered mobile number and a screenshot of the issue ready — this helps resolve your problem faster.
Regular at Khelo Games Free Spins & Daily Login Bonus are provided. Follow a few simple steps to claim them:
Daily Sign-In Bonus:
Ways to earn free spins:
Daily Sign-In Bonus:
Log in once a day and your sign-in bonus is credited automatically. Log in on consecutive days and the bonus keeps growing.
Bonus amounts typically range from ৳5 to ৳50, and may be higher during special events.
Place the required bet amount on a specific slots game to unlock free spins. When you see the spin icon appear in the game, it means they've been activated.
To receive promotional free spins Latest Promotions page to see exactly which slots offer free spins and how many you'll receive.
Free spins are generally 48–72 hours otherwise it will expire.
Khelo Games regularly launches new promotions. The only official place to find all current offers is:
Promotion Type & Duration:
Latest Promotions Page — All ongoing and upcoming offers are listed here in one place. Usually New offers every week is added.
Login Dashboard Banner — After logging in, personalized offers are displayed for you on the main page.
Push Notifications (If the app is installed) — You'll get an instant notification whenever a new offer drops.
Welcome Bonus 100% on your first deposit — a permanent offer.
Match Bonus Special offers before major matches — such as during the World Cup or IPL.
Weekly Cashback Every Monday, the previous week's cashback is credited to your wallet.
Yes, Khelo Games' Official Android App Yes, and it's completely free to download.
Installation Steps (Android):
App highlights:
Installation Steps (Android):
Step 1: On your phone, go to Settings → Security → enable "Unknown Sources" or "Install unknown apps".
Step 2: Download Pageand tap the "Download Android APK" button.
Step 3: Once the download is complete, open the APK file from your file manager and tap Install.
Step 4: Once installation is complete, open the app and log in to your existing account.
Fast, secure login with fingerprint or face unlock.
Push notifications for new matches, bonuses, and wins.
Pages load approximately 30% faster than on a web browser.
The iOS version is coming soon. In the meantime, please use the Safari browser.
Khelo Games operates under an international gaming regulatory authority and maintains the highest standards to protect members' funds and data.
Security Guarantee:
Security Guarantee:
SSL 256-bit Encryption: Every transaction and login is fully encrypted — completely inaccessible to third parties.
Segregated Fund Protection: Member deposits are held separately from the company's operational funds, keeping your money safe under any circumstances.
KYC Verification: Every account goes through identity verification, so there's no room for fraud using someone else's name.
Regular Security Audits: Third-party security experts regularly audit the platform.
Fast Payout Record: Over 500,000 members have successfully made withdrawals — that speaks for itself.
Important
Always Live khelogames.biz Visit the official website. Avoid fake sites and unfamiliar links.