Khelo Games Terms & Conditions — Transparent & Simple and in Bangla

These Terms & Conditions constitute a legally binding agreement between Khelo Games (khelogames.biz) and all members using its services. Khelo Games is an online Sports Betting and gaming platform operating under an international licence for users in Bangladesh.

These Terms & Conditions apply to the website, mobile app, and all digital services of Khelo Games. By accessing the platform from any device or creating an account, you agree to be bound by these terms.

Providing accurate and truthful information is mandatory when creating an account on Khelo Games. You will be required to submit the following details during registration:

• Full legal name (as per national ID)
• Active Bangladeshi mobile number
• Date of Birth (18 years of age or older)
• A Strong Password

Each individual may hold only one account. If multiple accounts are found belonging to the same person, Khelo Games reserves the right to close them and withhold any associated balances.

To use khelo games, you must meet the following eligibility requirements:

• Age: You must be at least 18 years of age. A national ID card or passport may be requested for age verification.
• Mental capacity: Participation in betting activities must be entirely voluntary and with full mental awareness.
• Personal funds: You must bet using your own funds only — using borrowed or third-party money is strictly prohibited.
• Self-Exclusion Lifted: Betting is prohibited during any period in which a user has voluntarily placed their account on a break.

Khelo games currently supports deposits and withdrawals via bKash, Nagad, and bank transfer.

For deposits:

• Minimum deposit ৳100 (one hundred taka)
• Deposits are generally credited to your wallet instantly
• Only deposit from a payment account registered in your own name
• Payments made in a third party's name will not be accepted

For withdrawals:

• Minimum withdrawal ৳500 (five hundred BDT)
• Standard members: within 30 minutes; VIP members: within 5–15 minutes
• Large withdrawals may be held pending completion of KYC verification
• Wagering requirements must be met before bonus funds can be withdrawn

Before placing a bet on Khelo Games, please familiarize yourself with the following rules:

• Bet Confirmation: Once a bet is confirmed, it cannot be changed or cancelled — except via the Cash Out option.
• Maximum payout limit: The maximum payout limit per bet varies depending on the market.
• Match cancelled: If a match is cancelled or fewer than 50% of the scheduled overs are completed, bets will be refunded.
• Over/Under Market: Most markets remain valid for matches completed under the DLS method.
• Accumulator Bet: If a leg is voided, it is counted at odds of 1.00.
• Technical error: khelo games reserves the right to void bets placed at clearly incorrect odds.

Khelo Games offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the relevant promotion page.

General Bonus Terms:

• Withdrawing bonus cash typically requires meeting a 5x–10x wagering requirement
• Maximum bet limits may apply when wagering with bonus funds
• Bonuses are generally valid for 30 days from the date of activation
• Multiple bonuses cannot be used simultaneously unless explicitly permitted
• Real money balance is used first before any bonus funds are applied

The following activities are strictly prohibited on the khelo games platform:

• Involvement in match-fixing or any form of gambling fraud
• Creating multiple accounts to exploit bonuses (Bonus Abuse)
• Operating betting activities using automated software or bots
• Unauthorised access to another member's account
• Hacking, phishing, or any other fraudulent activity
• Use of funds from illegal sources (Money Laundering)

Violating this prohibition will result in immediate permanent account closure, and all balances may be forfeited.

Khelo games reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• Where clear evidence of a terms violation is found
• Providing false information during KYC verification
• If suspicious transactions or signs of fraud are detected
• Under the directive of a court or regulatory authority

Members may close their account at any time by contacting Customer Support.

Khelo Games takes the privacy of your personal information extremely seriously. We never sell your data to third parties. To learn more about how we protect your information, please review our Privacy Policy Read.

You are also responsible for keeping your account secure. Never share your password with anyone, and always log out after using an unfamiliar device.

Khelo Games believes betting is a form of entertainment — not a source of income. We encourage all members to play responsibly.

• Only bet what you can afford to lose
• Don't chase your losses with more bets
• Never bet with borrowed money
• If you feel it's becoming a problem, take advantage of our self-restriction tools

For responsible gaming tools and further assistance, visit our Responsible gaming View the page.

If you have a complaint about anything on Khelo Games, please contact our customer support first. We aim to respond within 48 hours.

Dispute resolution steps:

• Step 1: Contact customer support via live chat or email
• Step 2: If unresolved, submit a formal complaint form
• Step 3: Review at senior management level
• Step 4: Resolution through an independent dispute settlement body

Khelo Games reserves the right to amend these Terms & Conditions at any time. Members will be notified of any significant changes via email or app notification.

Any changes to the Terms & Conditions take effect from the date they are published. Continued use of the platform after such changes constitutes your acceptance of the updated terms.